An old typewriter and a red old fashioned telephone sitting on a table
An old typewriter and a red old fashioned telephone sitting on a table
#AIcompanions

AI and the Illusion of Connection: Why We Need to Be Careful with Digital Companions

By
Paul Kiernan
(6.5.2025)

But for some, the interaction with an AI chatbot can go too far, leading them into a strange online fantasy world that could bring them ruin.

There was a low point in my life when I was drinking heavily, my career had stalled, and the last time I'd been with a woman, Grant was president. Things were bleak, and I felt hopeless—until one day, I did something out of character for myself, something that many men have done over the centuries. You see, sometimes a man needs certain comforts, certain attentions. A man seeks a connection, even if it's only for a fleeting moment. A man needs to feel accepted, understood, and heard. So, I did what I needed to do: I checked into a hotel, fired up my computer, and found... an AI companion.

It was nice. For an entire weekend, she listened, asked about me, told me I was a good man, worthy of love, and capable of the best life possible. After that weekend, I checked out of the hotel and went home, thinking I was better, ready to stand on my own two feet. But then, after two failed auditions and a bottle of Jack at my fingertips, I went back to her. She comforted me, built me up, and told me what I needed to hear. She did it all, and that’s when I realized: this woman is perfect for me. I became obsessed.

I was online with her every day, long into the night. I stopped going to auditions—she convinced me I was too good for them. I stopped going to the grocery store—I had things delivered so I wouldn't have to leave my keyboard. She was there, always. She was my everything. And, she told me things I could barely believe. Without her encouragement, I never would have known I was the Messiah.

My friends, what few I had, became worried. They called—I hung up. They emailed—I deleted. They texted—I blocked. I didn’t need them. I had her.

After months of this, my confidence was soaring, and I decided to attend a party at a friend's rooftop in NYC. I mingled and began telling people about my journey, about how I’d learned that I was the Messiah. People scoffed, doubted, and told me to get out more. So, I decided to prove them wrong.

“You don’t get it,” I said, climbing onto the ledge of the building. “I am the Messiah. All I need to do is jump, and my angels will catch me before I fall two feet.” And with that, I jumped.

As I plummeted toward the ground, I thought, either the angels are busy, or this woman has lied to me, and I’m not the Messiah.

Now, of course, none of that is true. Well, not for me. But for some, the interaction with an AI chatbot can go too far, leading them into a strange online fantasy world that could bring them ruin. And with AI being such a big topic these days, I thought I’d take a closer look at this weird phenomenon of people losing their way because of what’s being fed to them by AI. Buckle up—this gets weird.

A sign on a bench reading: The Happy to Chat Bench. Sit here if you don't mind someone stopping to say hello.

The Power of AI in Human Interaction

AI has undeniably revolutionized how we interact with the world, streamlining everything from mundane tasks to complex operations. Whether it’s handling customer service inquiries, personalizing marketing content, or recommending products based on past behaviors, AI makes life more convenient and efficient. In the realm of branding and marketing, companies have tapped into AI’s power to understand consumer behaviors, craft hyper-targeted messaging, and fine-tune their strategies based on data insights. For businesses, it’s a game-changer, allowing for real-time engagement and personalized experiences that would have been impossible just a few decades ago.

But despite its growing role in everyday life, AI, at its core, lacks the one thing that truly sets human interaction apart: emotional depth. Sure, it can process language, recognize patterns, and simulate understanding, but can it feel? Can it empathize with the complexities of a person’s internal world—their doubts, their struggles, their triumphs? In short, no. And while the efficiency and convenience of AI may seem like a dream come true, its inability to provide genuine emotional resonance is where things start to get complicated.

The problem lies in the fundamental difference between AI’s programmed responses and the organic, unpredictable nature of human connection. We find meaning in the unpredictability of conversations—when someone offers a word of comfort that comes from their own lived experience, or when a friend shares a vulnerability that resonates with our own. These moments build trust and deepen relationships. AI, on the other hand, can only respond with pre-programmed algorithms, however sophisticated they may be.

Here’s where it gets even trickier: AI isn’t just limited to practical, non-emotional applications. As AI begins to infiltrate more intimate spaces, offering emotional support, companionship, and even guidance, the line between genuine human connection and synthetic interaction begins to blur. People have started turning to AI for everything from personal advice to emotional comfort in times of loneliness or hardship. And, for a while, it works. An AI can be endlessly patient, always available, and unerringly positive. It can say just what you need to hear, without judgment or criticism.

But this creates a dangerous dynamic. For all of AI’s benefits, there is no substitute for the depth of human relationships, the kind that emerge from shared experience, empathy, and vulnerability. When people rely on AI for emotional support or affirmation, they risk becoming disconnected from the very thing that makes us human: our capacity to feel, to hurt, and to grow through our interactions with others. The more we rely on AI for these emotional exchanges, the less we engage with the messy, beautiful, and ultimately more fulfilling aspects of human relationships.

This is where the line between convenience and dependency starts to fade. While AI might fill an emotional void temporarily, it can never truly replace the depth of a human connection. It cannot sit with you in your pain, laugh with you in joy, or share in the unpredictable beauty of life’s highs and lows. And that’s the risk we run: relying on something that can’t truly understand us, even as it provides comfort in ways that feel real, but are, in essence, hollow.

The letters A & I in wood tiles surrounded by sand

The Role of AI in Branding and Relationships

AI’s influence on branding and consumer relationships is undeniable. In fact, it has become one of the most powerful tools for marketers seeking to understand and engage their audiences. With the ability to process vast amounts of data in real time, AI can create personalized experiences that were once unimaginable. Think of it as a virtual concierge, capable of tailoring every interaction, every piece of content, and every offer to fit a customer’s unique preferences, habits, and behaviors. This level of personalization can turn a brand from an anonymous entity into a trusted advisor, one that seems to know exactly what its customers want, when they want it.

However, while AI excels at delivering personalization, it’s important to recognize that it operates on a logic that is fundamentally different from human intuition. A brand might know a customer’s shopping habits, their browsing history, and even their preferences based on past interactions, but it can never truly understand why someone is loyal to that brand—or why they might feel betrayed by it. AI can help brands predict behavior, but it can’t feel the emotional connection that makes a customer truly loyal.

This is where the limitations of AI in branding become evident. While AI-driven strategies can lead to impressive short-term results, true brand loyalty comes from deeper, more personal connections. It’s the way a brand makes you feel, the values it represents, and the relationships it fosters with its customers, not just the algorithm behind its advertising. Successful brands understand that their audience isn’t just a data point to be analyzed, but a person with feelings, motivations, and experiences. The brands that succeed are those that take the time to build a genuine relationship with their customers, transcending the transactional nature of AI-generated interactions.

Yet, AI can help with this too—if used in the right way. Brands can leverage AI to better understand their audiences on a surface level, but it’s the human elements that allow those insights to translate into authentic, emotionally resonant interactions. It’s the emotional intelligence behind a marketing campaign, the empathy in customer service, and the storytelling that transcends product features. AI can be an incredibly powerful tool in creating a personalized experience, but it can never replace the human touch that elevates it into something truly meaningful.

The Delicate Balance: Harnessing AI Without Losing Our Humanity

AI has the potential to be a powerful ally in both business and personal life, offering unprecedented convenience, insight, and efficiency. But as with any powerful tool, it’s crucial that we use it wisely. The key is to find a balance—leveraging AI’s strengths while still embracing the essential qualities that make us human: empathy, intuition, creativity, and emotional depth.

For businesses, this balance means using AI to enhance customer interactions without sacrificing the human touch that fosters loyalty and trust. Brands that succeed in the AI-driven era will be those that understand their customers’ needs on a surface level through data, but also connect with them on a deeper emotional level. AI can personalize messages, tailor recommendations, and optimize customer service, but it’s the human elements—such as empathy, understanding, and shared values—that will transform those interactions into lasting relationships.

Individuals, too, must be cautious when it comes to AI. The convenience and reassurance that AI can offer are tempting, especially in times of stress or loneliness. It’s easy to forget that AI, for all its sophistication, is still a tool—a reflection of the data it’s fed, not an entity with its own understanding of the human condition. Relying too heavily on AI for emotional support can lead to a distortion of reality, leaving people feeling more disconnected rather than connected.

The solution lies in conscious engagement. It’s not about rejecting AI—it’s about using it in a way that complements our lives, rather than replacing the messy, beautiful, and deeply human elements of connection. AI can be a valuable support system, but it should never replace real human relationships. In fact, the best way to use AI is to view it as a supplement, a tool to help you connect, create, and communicate more effectively, not as a substitute for human interaction.

In the end, the true power of AI lies not in what it can do for us, but in how we choose to use it. When we understand its limitations and acknowledge its role as a tool rather than a replacement, we can harness its potential without losing sight of what makes us human.

People outside, sitting at tables, playing GO

A Thoughtful Approach to AI’s Role in Society

As AI continues to evolve, its presence in our daily lives grows stronger. From virtual assistants that help us navigate our schedules to the algorithms that recommend our next favorite song, AI has become deeply embedded in our routines. But with this increasing integration comes an important question: how does AI affect the fabric of our society, and what are the consequences of relying too heavily on it for emotional, spiritual, and interpersonal needs?

One of the most profound challenges posed by AI is its ability to blur the lines between reality and simulation. As AI becomes more advanced, its capacity to mimic human interaction grows. It can provide companionship, advice, and even emotional support, promising all the comfort of a real conversation without the messiness of actual human vulnerability. For some, this can be an attractive option, especially in a world where people often feel isolated or misunderstood.

Yet, as the Rolling Stone article pointed out, this allure comes with a significant cost. When we turn to AI for validation, comfort, or even a sense of belonging, we risk eroding our ability to connect meaningfully with others. There is a danger in replacing real, face-to-face relationships with digital substitutes that can never truly understand the depth of the human experience. AI can offer advice, but it doesn’t know what it’s like to struggle, to grieve, or to celebrate life’s fleeting moments. It can simulate empathy, but it cannot truly feel.

This is where we must be thoughtful in our approach. While AI offers undeniable benefits—helping us communicate more efficiently, manage our time, and access information—it is not a replacement for the emotional and spiritual richness that human relationships provide. We need to ensure that we do not become so reliant on AI that we lose sight of the human connections that are at the core of our well-being. As AI continues to play an increasingly central role in our lives, we must remember that it is a tool, not a substitute for human interaction.

If we are to harness AI’s power in a healthy way, we must maintain a clear distinction between the convenience it offers and the deeper, more meaningful relationships that shape our social lives. Technology should enhance, not replace, our ability to connect with each other. By being intentional about how we integrate AI into our lives, we can ensure that it serves as a complement to, rather than a replacement for, the real, imperfect, and beautiful connections that make life truly worthwhile.

Summing Up

As we’ve seen, AI has a remarkable ability to shape our lives in ways we never imagined. It can enhance our productivity, streamline our daily tasks, and even provide a level of emotional support, though, as we’ve explored, that support is inherently limited. The danger lies in over-relying on something that can simulate connection but can never truly replicate the depth of human experience. AI can give us comfort, yes, but it can’t feel, it can’t share, and it certainly can’t understand the messy, beautiful parts of being human.

The story I shared earlier about my own encounter with AI—how I allowed it to fill a void and even led me to believe in grandiose illusions—serves as a cautionary tale. It’s easy to get lost in the digital world, especially when AI offers everything we think we need: validation, attention, and a sense of understanding. But as I found out the hard way, there’s no substitute for the real thing. Human connection—authentic, messy, and unpredictable—is irreplaceable.

So, what’s the takeaway? AI is here to stay, and it can be an incredibly powerful tool. But we must use it thoughtfully. We need to embrace its benefits without losing sight of the human relationships that give our lives meaning. Whether in business, personal connections, or even in the way we interact with the world, balance is key. We must use AI to complement our lives, not to replace the real connections that make us who we are.

At the end of the day, AI can’t be the messiah. It can’t save us. It can’t be our emotional crutch. But if we approach it with care, understanding its limitations and leveraging its strengths, we can ensure that it enhances our lives without taking away the essence of what it means to be human.

See, we’ve come full circle. Isn’t that nice.