A complex blue print
A complex blue print
#InnovationLanguage #BreakTheEcho

Stop Sounding Smart. Start Saying Something Real.

By
Paul Kiernan
(7.7.2025)

The problem isn’t that brands are talking about change. The problem is that they’re all using the same tired signals to do it, so much so that the language of innovation has collapsed into a kind of corporate white noise.

So, someone makes a great movie about a war in space. It’s unique, ground-breaking, it marks a new era in cinema, and we laud it, we award it, we praise it, it becomes the zeitgeist, and then … everyone copies it. Same with art, books, and music. Someone hits on something new, and that becomes the thing, and then people line up to copy it.

It’s actually something that happens in branding as well. Spend ten minutes scrolling through brand websites and investor decks, and you’ll hear it.

“We’re disrupting the [X] space.”

“Bringing next-gen innovation to legacy systems.”

“Driving transformational change at scale.”

“Pioneering the future of [insert literally anything].”

The words vary slightly. The tone rarely does.

Everybody’s innovating.

Everybody’s revolutionizing.

Everybody’s on the edge of what’s next.

And somehow, it all sounds exactly the same.

The problem isn’t that brands are talking about change. The problem is that they’re all using the same tired signals to do it, so much so that the language of innovation has collapsed into a kind of corporate white noise.

Innovation has become the most predictable thing you can say.

At ThoughtLab, we’ve started calling it the echo chamber of innovation—a place where once-bold words have been repeated so many times, across so many decks and press releases, that they’ve lost their power to surprise, to mean anything, or to move people.

So, how did we get here?

And more importantly, how do brands find their way out?

A Harley-Davidson mini electric bike

Innovation Language Is Broken

Once upon a time, words like “disruptive” and “transformational” had weight. They signaled a break from the old, a rethinking of how things should work. But overuse—especially in pitch decks, product launches, and brand positioning—has eroded their meaning.

Now, they function more like passwords than propositions.

Say “disruptive” and people nod.

Say “cutting-edge,” and everyone moves on.

Say “future-ready” and you’re right back where you started—blending in.

The language of innovation has become so over-polished and over-rehearsed that it now does the opposite of what it intends. Instead of standing out, it blurs. Instead of signaling progress, it signals conformity.

Why? Because the terms are:

  • Abstract – They don’t describe what’s actually new.
  • Ubiquitous – Every brand from toothpaste to tech uses them.
  • Safe – They sound big without saying anything too real.

And perhaps most ironically, these signals of “newness” are now deeply conventional.

Innovation, when real, is specific. It names the system it’s replacing. It shows you the before and after. It feels unfamiliar, not because it’s flashy, but because it hasn’t been said that way before.

If your brand sounds like everyone else trying to sound “innovative,” then you’re not communicating innovation. You’re just echoing it.

So if this language is so hollow, so predictable—why does it keep showing up?

Why do otherwise thoughtful, forward-looking brands keep reaching for the same empty phrases to express something as bold as transformation?

The answer has less to do with strategy and more to do with fear, noise, and the comfort of sounding “correct.”

Shelves with hundreds of statues of the Virgin Mary

Why Brands Default to the Echo

No brand sets out to sound generic. And yet, even the most progressive, design-forward companies often fall into the same trap: they reach for the language that sounds like innovation rather than finding the voice that expresses what they’re actually doing.

Why?

Because sounding like everyone else is safer than standing alone.

There’s comfort in consensus.

There’s protection in precedent.

There’s a certain credibility that comes from using familiar terms—especially when you’re speaking to investors, stakeholders, or internal teams hungry for momentum.

Innovation language is a kind of armor. It tells the world:

We’re relevant. We’re smart. We know the buzz.

But that armor also conceals the thing that makes a brand unique. The specific insight. The surprising approach. The unpolished truth. When brands reach for generic innovation speak, they dilute their most ownable qualities.

And often, they’re not even sure what those are.

Because innovation, real innovation, is messy. It’s iterative, slow, and sometimes unclear even to the people building it. It doesn’t always come with a headline. So instead of wrestling with that complexity, brands borrow the nearest available language—and end up sounding like each other.

This isn’t a messaging problem. It’s a clarity problem.

And clarity doesn’t come from saying what everyone else is saying more loudly.

It comes from knowing what only you can say—and saying it in a way no one else would dare to.

But here’s the thing: the most genuinely innovative brands?

They rarely lead with declarations. They don’t need to say they’re changing the game, because you feel it. In the product. In the experience. In the way they speak.

Real innovation doesn’t scream. It shows up. And it often sounds nothing like what you’d expect.

So if saying less—and saying it better—is the mark of real innovation, then the question becomes:

How do you communicate change without sounding like a cliché?

How do you signal transformation without leaning on the tired language of disruption and reinvention?

You don’t need louder words. You need sharper ones.

A traffic sign with a red circle and a white line in it with words reading: Turning Point

How to Communicate Change Without Cliché

You don’t need to say you’re “innovative” to prove that you are. In fact, the more you say it, the less believable it becomes.

If you really want your brand to communicate change, here’s how to do it without falling into the echo chamber:

1. Be uncomfortably specific

Innovation thrives in detail. Say exactly what you’re doing differently, even if it’s messy, unfinished, or oddly specific. That’s what makes it believable. “We redesigned our onboarding flow to be 48 seconds faster,” says more than “We’ve reimagined customer experience.”

2. Describe the before and after

Most innovation language skips straight to the future. Instead, show what you’re replacing. What’s broken? What’s outdated? What did you learn? Contrast creates clarity and credibility.

3. Talk like a person, not a pitch

Trade “disruptive” for honest. Trade “visionary” for vivid. Trade “solution” for what you actually built. Real progress doesn’t need hype language—it needs real language.

4. Use form as a signal, not just content

Innovation isn’t just what you say—it’s how you say it. A surprising format, a new interaction, a bold rhythm or visual structure can communicate forward motion better than any tagline.

5. Kill the buzzwords

Literally. Audit your language. Count how many times “transformational,” “AI-powered,” “next-gen,” or “game-changing” show up in your deck. Then replace each one with a sentence that actually means something.

The goal isn’t to sound smart.

It’s supposed to sound like no one else.

In a landscape where everyone is signaling innovation with the same tired words, the real differentiator isn’t what you claim—it’s what people remember.

And what they remember has less to do with your tech stack and more to do with how your brand feels when it speaks.

Let’s bring it all together.

Summing Up – Innovation That Doesn’t Echo

Innovation isn’t a word. It’s a way of thinking. A way of working. A way of showing up.

And yet, somewhere along the way, brands started treating it like a label. A signal to be flashed, not a truth to be earned. That’s how the echo chamber formed—well-meaning companies trying to prove they’re forward-thinking by repeating the same backward phrases.

But real innovation doesn’t need to be dressed up.

It doesn’t need a podium or a parade. It just needs to be communicated clearly.

Specifically. Honestly. And with the confidence to sound like itself.

At ThoughtLab, we help brands escape the echo—not just by writing smarter copy, but by helping them discover the real difference they’re making. The kind that doesn’t need a buzzword to feel bold.

Because if you’re really building the future…

You don’t need to shout. You just need to say something no one else would dare to.